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Technical Analysis and Support Solutions
Before the installation of Resort Solutions, all clients receive a personal on-site visit. During the visit, a team of ISS business analysts goes through an extensive checklist to learn about the resort operator's business policies, procedures, and operating environment. ISS works closely with every customer to analyze their business requirements and custom-fit the system before going live. Extensive training in the system's use and capabilities is provided for all necessary staff following the installation. Resort Solutions is equipped with a powerful online help library to provide both task-based and reference-style assistance. Ongoing service and customer support provide the assistance needed to gain the most impact from the use of Resort Solutions.

 

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